Business Phone Systems

Cutting-Edge Business Phone Solutions to Drive Your Success

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  • One unified platform
  • Next-level productivity
  • Seamless team collaboration
  • Enhanced customer experience
  • Increased mobility

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Elevate Your Business Communications

For organisations, reliable communication is essential. Inspired IT’s Business Phone Systems offer a comprehensive solution. With features like internal extensions, video conferencing, and auto-attendants, these systems boost collaboration, productivity, and customer experience. Scalable and cost-effective, they can grow with your business while reducing telephony expenses. Enhanced security protocols ensure your communication is reliable and protected.

It’s more than just a phone system – it’s a strategic business investment

A basic phone no longer cuts it in today’s demanding business environment. You need a communication platform that empowers your team, streamlines workflows, and delivers a superior customer experience. Our business phone solutions are designed to give your business that competitive edge.

Microsoft Teams Calling

 

  • Microsoft-centric: Best for businesses already heavily invested in Microsoft 365
  • Collaboration First: Primarily a collaboration tool with integrated calling features
  • Customisation: Standard VoIP with some options for queues and voicemail
  • Cloud-Based: Primarily cloud-based, with some on-premises options
  • Feature-Rich: Packed with features, when it comes with Microsoft 365
  • Strong Security: Microsoft-backed security
  • Bundled with Microsoft 365: Often included with particular Microsoft 365 subscriptions

3CX

 

  • Flexible Deployment: Cloud, on-premises, or hybrid options to suit your needs
  • Advanced Telephony: Robust VoIP features with detailed call routing, recording, voicemail, and analytics
  • HD Video Conferencing: High-quality video conferencing for up to 250 participants
  • Integrations: Seamlessly integrates with a wide range of CRMs and productivity tools
  • Mobile App: User-friendly mobile app with core functionalities
  • Device Compatibility: Compatible with various SIP phones, wireless handsets, and DECT systems
  • Customisation: Highly customisable interface and configuration options
  • Scalability: Easily scales from small businesses to large enterprises
  • Enterprise-Level Security: Robust security with customisable options and industry-specific compliance
  • Dedicated Support: Strong support team and active community
  • Transparent Pricing: Flexible pricing based on concurrent calls, with lower upfront costs

Teams Calling vs 3CX - Who will you choose?

Find out which service works best for your business.

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4 Simple Steps to Level Up Your Business Phone System

Here's a quick glimpse into how we transform your business communications:

01 Free Assessment

We'll sit down with you to understand your specific communication needs, team size, and budget. 

02 Solution Selection

Based on your assessment, we'll recommend the perfect phone system that can best meet your needs.

03 Seamless Integration

Our expert technicians will seamlessly integrate your new phone system with your existing infrastructure, ensuring a smooth transition.

04 Ongoing Support

We will provide continuing support and training to ensure your team maximises the benefits of your new system.

What our clients say about their business phone systems

The Inspired IT Difference

01

Your business will have an experienced and reliable single point of contact for all your IT needs.

02

You won't have to go anywhere else because we’re highly capable, local and grow with your business.

03

Your staff and team will be supported by us and never be overwhelmed by technology change.

04

You'll become effortlessly more profitable through time saving efficiency increases and proactive support.

05

You will always have the best IT technology to ensure your business stays competitive and innovative.

06

You'll be able to call us for small support tasks right through to large IT projects.

WE’RE WITH YOU ALL THE WAY

Our dedicated and proactive IT professionals will form a long-term relationship with you and your team so they can deliver the best possible service.

What is the difference between Microsoft Teams Calling and 3CX?

Both Microsoft Teams Calling and 3CX offer robust business phone system solutions, but they cater to different needs. Microsoft Teams Calling is ideal for businesses already deeply invested in the Microsoft ecosystem, offering seamless integration with other Microsoft apps. 3CX is more versatile, providing advanced telephony features, flexible deployment options (cloud, on-premises, or hybrid), and deeper customisation. 

Can I integrate my existing CRM with your business phone system?

Absolutely! Our business phone systems can be seamlessly integrated with a wide range of popular CRMs, including Salesforce, HubSpot, and Zoho. This integration allows for automatic call logging, pop-up customer information, and more, improving your sales and customer service efficiency. 

How long does it take to implement a new business phone system?

The implementation time for a new business phone system can vary depending on the complexity of your existing infrastructure and the specific features you require. However, our team of experts is dedicated to ensuring a smooth and efficient transition.

What level of support is included with your business phone systems?

We offer comprehensive ongoing support to ensure your business phone system operates seamlessly. Our support services include: 

  • 24/7 technical support, with access to our expert technicians for immediate assistance 
  • Regular system updates, to keep your system up-to-date with the latest features and security patches 
  • Training and education for your team to maximise the benefits of your new phone system with tailored training sessions 

Can I customise my business phone system to meet my specific needs?

Yes, our business phone systems offer a high level of customisation. You can tailor the system to your specific workflows, branding preferences, and security requirements. This ensures that your phone system perfectly aligns with your business operations.